Privacy Policy
This Privacy Policy describes how Kala Sansar Media collects, uses, and protects your personal data when you visit or use our online platform and services. We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
1. Information We Collect
We may collect various types of information in connection with your use of our site and services:
Personal Identification Information:
This includes information you voluntarily provide when you interact with our services, such as your name, email address, phone number, postal address, professional details, and any other information you provide when contacting us, signing up for services, or submitting inquiries. For artists or representatives seeking PR services, this may also include biographical information, artistic details, and professional background relevant to the services requested.
Usage Data:
We may automatically collect information about how you access and use our service. This data may include your device's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
2. How We Use Your Information
We use the collected data for various purposes based on legal grounds including contractual necessity, our legitimate business interests, legal obligations, or your consent:
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To Provide and Maintain Our Service:
Delivering the artist PR representation, media interview management, press release distribution, digital media strategy, media kit development, artist branding, event PR, and crisis communication services you request.
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To Manage Your Account:
Handling your registration as a user of the service and managing your relationship with us.
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To Communicate With You:
Responding to your inquiries, providing customer support, sending administrative information, and communicating about services or updates relevant to you.
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To Improve Our Service:
Understanding how our service is used, analyzing trends, and gathering feedback to enhance user experience and service offerings.
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For Marketing and Promotional Purposes:
Sending you information about our services, news, or promotions that may be of interest to you, where permissible by law or with your explicit consent.
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To Fulfill Legal Obligations:
Complying with applicable laws, regulations, or legal processes.
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For Security and Fraud Prevention:
Protecting our service, users, and business from fraudulent or illegal activities.
3. Legal Basis for Processing
Our legal basis for collecting and using the personal data described in this Privacy Policy depends on the data we collect and the specific context in which we collect it:
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Performance of a Contract:
Processing your data is necessary for providing the services you have requested or to take steps at your request prior to entering into a contract.
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Legitimate Interests:
Processing is necessary for our legitimate business interests, provided these interests are not overridden by your data protection interests or fundamental rights and freedoms. This includes improving our services, marketing (where not requiring consent), and ensuring security.
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Legal Obligation:
Processing is necessary for compliance with a legal obligation to which we are subject.
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Consent:
We may process your data based on your explicit consent for specific purposes, such as sending marketing communications. You have the right to withdraw your consent at any time.
4. Sharing Your Information
We may share your personal information in the following situations and always with appropriate safeguards:
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With Service Providers:
We may share your data with third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties are obligated not to disclose or use your personal data for any other purpose.
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For Business Transfers:
In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
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With Affiliates:
We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
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With Business Partners:
We may share your information with our business partners to offer you certain products, services, or promotions.
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For Legal Reasons:
We may disclose your personal data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, or protect against legal liability.
We do not sell, rent, or trade your personal data to third parties for their direct marketing purposes without your explicit consent.
5. Data Retention
We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, for as long as we have a legitimate business need to do so, or for as long as we are required to by law (e.g., for tax, accounting, or other legal requirements). When we no longer need to process your personal data for the purposes set out in this policy, we will delete or anonymize it in accordance with applicable laws and regulations.
6. Your Data Protection Rights
Under applicable data protection laws, including GDPR, you have certain rights regarding your personal data. These rights may include:
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The right to access:
You have the right to request copies of your personal data.
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The right to rectification:
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
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The right to erasure:
You have the right to request that we erase your personal data under certain conditions.
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The right to restrict processing:
You have the right to request that we restrict the processing of your personal data under certain conditions.
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The right to object to processing:
You have the right to object to our processing of your personal data under certain conditions.
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The right to data portability:
You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
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The right to withdraw consent:
Where processing is based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below. We may require you to provide proof of identity to verify your request.
7. Security of Your Information
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
8. Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
9. Children's Privacy
Our service is not intended for use by individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Information
If you have any questions about this Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Kala Sansar Media
A-405
Orbit Commercial Centre, Link Road,
Andheri West,
Mumbai, Maharashtra,
400053
India